North Sydney Community Centre

Programme and Events Coordinator

Title: Programme and Events Coordinator

Hours of Work: Permanent Part-Time, 4 days per week, 10am-6pm

  • Some weekend and after-hours work is required, this time may be taken as time in lieu
  • Flexibility to increase to 5 days per week if required.

Reporting relationship: Reports to the Director

Employment Conditions: In accordance with the Social, Community, Home Care and Disability Services Industry (SCHCADS) Award 2010

Salary: $58,500 (pro rata 4 days per week = $46,800)

  • 10 days personal / sick leave, 4 weeks annual leave, 9.5% superannuation.

NORTH SYDNEY COMMUNITY CENTRE

North Sydney Community Centre is a vibrant hub of activity! If you have energy, enthusiasm, if you’re a stickler for detail, a creative thinker, confident to share your ideas, thoughts and experience, and happy to learn some new skills – then we would like to talk to you!

The Centre offers a diverse range of community programs including Explorer’s Playgroup, After School Care, and the bi-monthly Northside Produce Market. Each term over 100 classes, workshops and events are offered during the week and weekends. Most weekends there is a busy schedule of regular and casual venue hirers.

ABOUT THE ROLE

The primary focus of this role is to schedule and plan the weekly classes, weekend workshops and events for North Sydney Community Centre. The role is integral to the management of the Community Centre and works alongside and is supported by the Programme Administrator & Venue Hire Coordinator; Marketing Coordinator; Northside Produce Market Coordinator; Playgroup Coordinator; After School Care Coordinator; the Assistant to the Director and the Director.

As part of the administrative staff this role requires you to work harmoniously and respectfully as part of a small team. Whilst each staff member has their individual responsibilities, all staff answer phones; process enrolments when required; and undertake duties beyond their specific job description.

North Sydney Community Centre is a not for profit independent organisation.

RESPONSIBILITIES

This role requires an exceptional level of communication with management committee, tutors, students, Centre staff, North Sydney Council, software developers, volunteers and the general public.

Programme and Event Management

  • Creatively develop the Centre programme in order to maintain a dynamic, interesting, varied and appealing range of activities for the community
  • Manage a balance of revenue raising opportunities with free community events
  • Schedule classes, workshops and community events up to a year in advance
  • Ensure programmes and events are produced on time, on schedule and on budget
  • Manage all course proposals from potential tutors or facilitators and source substitute tutors when necessary
  • Assess class viability including tutor fees, workshop fees and materials expenses
  • Write or edit course descriptions for both What’s On Guide and website
  • Ensure all tutor biographical details, promotional images, materials lists, minimum and maximum students, equipment needs, and pricing structure are up to date for the website
  • Coordinate feedback forms for events
  • Communicate student feedback to tutors when required
  • Manage all Centre events such as Choir Performance Concerts (day and evening); annual Student and Tutor exhibition and Community Centre Open Day; Art Exhibitions; In Conversation events; Annual General Meeting; Fundraisers and Volunteer events
  • In collaboration with the Venue Hire Coordinator maximise the use of the Centre by the local residents, general public and the corporate sector.
  • Support the Market Coordinator on Northside Produce Market events, workshops, talksand promotional opportunities
  • Collaborate with the Marketing Coordinator and Graphic Designer on all marketing collateral including What’s On Guide, flyers, posters and social media.
  • Write grant applications when required

General administration

  • Liaise with database and web developers to continue to drive innovation and efficiency in the software and systems we use
  • Process enrolments
  • Meet and greet with a smile, in person and via email
  • Answer phone and walk in enquiries
  • Willingness to manage unrelated community enquiries

KNOWLEDGE, SKILLS AND EXPERIENCE - REQUIRED

  • Excellent management skills with the ability to plan in advance and adhere to deadlines, and adjust to seasonal changes in work demands
  • Event management experience and attention to detail
  • Demonstrated ability to develop projects from an idea through to completion
  • Excellent computer skills (we work on Mac)
  • Excellent communication skills, both written and verbal
  • Excellent interpersonal and stakeholder management skills and the capacity to engage with people across all ages, cultural and socio-economic backgrounds or with a physical or intellectual disability.
  • Ability to cope with changing priorities and distractions in a fast-paced environment with conflicting demands on time (phones, people walking in the door)
  • Demonstrated ability to work both independently and harmoniously as part of a team.
  • A personal commitment to justice, equity, dignity and confidentiality.

KNOWLEDGE, SKILLS AND EXPERIENCE - DESIRABLE

  • Degree, diploma or equivalent qualifications relevant to the position.
  • Knowledge of MAC, Filemaker, Indesign, Mailchimp, Survey Monkey
  • Grant writing experience
  • Understanding of audio-visual equipment
  • Understanding and practical knowledge of social media platforms
  • Volunteer management experience

INDICATORS OF EFFECTIVE PERFORMANCE

  • Increase in participation in the Centre’s established programs
  • Development of successful new programs 
  • Increased awareness of the Centre's activities within the local and wider community 
  • Sustainable financial results 

APPLICATIONS

Email your application to the Centre Director, Joanna Goodwin as soon as possible, or at the latest by 9am Tuesday 8th October, 2019. 

E: joanna@northsydneycentre.com.au 

P: 02 9922 2299

We will be assessing and interviewing candidates as applications are received. Ideally we would like the successful candidate to start immediately however understand that four weeks notice may be required. 

Please include your CV and a cover letter outlining the knowledge, skills and experience that you would bring to this role. 

We will endeavour to contact all applicants in regards to the success of their application, however due to our limited staff resources if we haven't contacted you within two weeks of the close of applications you have not been successful in moving to the interview stage. 


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